RoasterCup FAQ Center En

You&apos;ll find your order number either in the order confirmation you receive from us by e-mail, or in your customer account under &quot;Orders&quot;. You can follow the status through this link <a href="https://roastercup.com/a/tracking" id="isPasted">https://roastercup.com/a/tracking</a> or on the chat.<span style="font-size:11.5pt;font-family:Roboto,sans-serif;color:#333333;background-color:#ffffff;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">

You'll find your order number either in the order confirmation you receive from us by e-mail, or in your customer account under "Orders". You can follow the status through this link https://roastercup.com/a/tracking or on the chat.

Where can I find my order number and track its status?

Orders

How long can I keep my coffee?

What does the promise of fresh coffee means?

What does exclusive coffee on RoasterCup means and is it more expensive?

When will a product be available again?

Customers reviews

How Long Do Freshly Roasted Coffee Beans Retain Their Freshness?

Why is single origin coffee better ?

I can't find the product I want on RoasterCup copy

Products

Can I order a product that's out of stock?

How do I define a different delivery address?

Is it possible to order by phone?

I have not yet received an order confirmation from RoasterCup

Can I change my order content after payment?

Can I change my delivery address after my order confirmation?

Can I still cancel my order after it has been confirmed?

How do I create a customer account?

What can I do if I've forgotten my login details?

How can I change my e-mail address?

How can I delete my account?

Customer account

Complaints

What payment options do you offer?

What payment security does roastercup offer?

Billing

Payment

Return & Refund Policy

Which countries does RoasterCup deliver to?

What are the shipping costs and delivery times?

Can I have my order gift-wrapped?

How can I have my order delivered to a collection point?

My order has not been delivered!

My shipment is incomplete or damaged

Deliveries

Subscription cancellation and edit rules

Subscription

Vouchers, gift cards and promotional codes

I forgot to use my voucher, promotional code or gift card!

Gift cards and discount codes

Referral

Referral & loyalty points

Where can I find my order number and track its status?Updated 2 years ago