We offer you many different and convenient payment methods, free of charge:

We offer you many different and convenient payment methods, free of charge:<ul><li style="font-size: 16px;">Credit card: Visa, MasterCard, American Express</li><li style="font-size: 16px;">PayPal</li><li style="font-size: 16px;">Apple Pay</li></ul>

What payment options do you offer?

RoasterCup uses Stripe, a secure web payment infrastructure. Your bank details are collected by our payment service provider STRIPE, which uses an encryption algorithm (PCI level 1 certification) offering the highest level of security.

RoasterCup uses Stripe, a secure web payment infrastructure.Your bank details are collected by our payment service provider STRIPE, which uses an encryption algorithm (PCI level 1 certification) offering the highest level of security.

What payment security does roastercup offer?

Your order invoice is available in your customer account. If you do not have a customer account, your order invoice is sent by email. If you would like a more detailed invoice, please contact our customer service. Roastercup does not currently offer

Your order invoice is available in your customer account. If you do not have a customer account, your order invoice is sent by email. If you would like a more detailed invoice, please contact our customer service.Roastercup does not currently offer an invoicing service for professionals.

Billing

RoasterCup FAQ Center En

Payment

How long can I keep my coffee?

What does the promise of fresh coffee means?

What does exclusive coffee on RoasterCup means and is it more expensive?

When will a product be available again?

Customers reviews

How Long Do Freshly Roasted Coffee Beans Retain Their Freshness?

Why is single origin coffee better ?

I can't find the product I want on RoasterCup copy

Products

Can I order a product that's out of stock?

How do I define a different delivery address?

Is it possible to order by phone?

I have not yet received an order confirmation from RoasterCup

Where can I find my order number and track its status?

Can I change my order content after payment?

Can I change my delivery address after my order confirmation?

Can I still cancel my order after it has been confirmed?

Orders

How do I create a customer account?

What can I do if I've forgotten my login details?

How can I change my e-mail address?

How can I delete my account?

Customer account

Complaints

Return & Refund Policy

Which countries does RoasterCup deliver to?

What are the shipping costs and delivery times?

Can I have my order gift-wrapped?

How can I have my order delivered to a collection point?

My order has not been delivered!

My shipment is incomplete or damaged

Deliveries

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Subscription

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I forgot to use my voucher, promotional code or gift card!

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